"Pros: What isn't to like about mitsis selection Alila, as you enter you are greeted with smiles and passion this hotel far exceeded our expectations, after spending 2.5 weeks in Italy and dealing with below average service the team at mitsis showcased just what 5 star accommodation and service looks like. When we read all inclusive it is normal to question its validity, however all inclusive really means all inclusive everything from drinking to eating our family are leaving 5kg heavier but definitely happier. I'll take a moment to thank some individuals who made it a more personable touch although all were exceptional these individuals made our stay that much more inclusive, the day spa crew are welcoming patient and show care and dedication to all that they do, Tassos Ftaklas you will see him with a big smile greeted and making your experience more personable thank you, Aris from the italian restaurant showcased exceptional service , Amalia from the Greek restaurant Ellendiko deserves more recognition and credit Amalia took the time to get to know our table and ensured we experienced a true Greek experience, thank you Amalia , last but not least Gregoria from the bar, from the start you epitomised outstanding customer service your friendly smile and warm goodbye showed the true Rhoditian spirit . I'll leave with this I come from a service background I know what good service looks like, to me it is the ability to treat all your guests like royalty. This is not an easy task Mitsis Alila do this without fault. Thank you to all we will see you again soon. Cons: My only suggestion relates to the restaurant bookings , it is easy to see why you everyone wants to dine here the service and food is exceptional my only suggestion would be to offer a booking on arrival to guests so others don't take up a booking each day maybe restrict each restaurant to 1x booking per room . We saw some people at these restaurants everyday who take up the bookings, we are thankful that we experienced 2x sittings at italian and Greek just would have been nice to experience the others but grateful all the same." ~Eros