Hotel Kaiseralm

Accomodation

The 4-star hotel is located near the forest on the outskirts of Bischofsgrün, nestled between the two highest peaks of the Fichtelgebirge, the Ochsenkopf and the Schneeberg. The cozy country-style guest rooms offer a beautiful panoramic view of the village and the surrounding area. Enjoy the Kaiseralm cuisine in our restaurant Frankenkrone or in the rustic Stüberl. In the summer months, the terrace invites you to linger. In our swimming pool area with sauna, infrared cabin and sun terrace you will find pure relaxation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

WiFi is available in all areas and is free of charge.
Free private parking is possible on site (reservation is not needed).
Pets are allowed on request. Charges may be applicable.
Children of any age are allowed. Children up to and including 3 years old stay for free when using an available cot. Children up to and including 6 years old stay for free when using an available extra bed. Children from 7 years old to 12 years old stay for € 25 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Facilities

Parking, Restaurant, Pets allowed, Room service, Meeting/banquet facilities, 24-hour front desk, Sauna, Garden, Terrace, Non-smoking rooms, Laundry, Dry cleaning, Skiing, Family rooms, Breakfast in the room, Ironing service, Free parking, Internet services, Lift, Express check-in/check-out, Safety deposit box, Currency exchange, Massage, Billiards, Table tennis, Hiking, BBQ facilities, Packed lunches, Cycling, Bowling, Tour desk, Heating, Fax/photocopying, Horse riding, Luggage storage, WiFi, Ski storage, Ski school, Allergy-free room, Indoor pool, Free WiFi, Non-smoking throughout, Sun terrace, Indoor pool (all year), Special diet menus (on request), Lockers, Minimarket on site, Daily housekeeping, Parking on site, Private parking, WiFi available in all areas, Board games/puzzles, Kid meals, Electric vehicle charging station, Public transport tickets, Accessible parking, Heated pool, Wine/champagne, Fruits, Pet bowls, Coffee house on site, Sun loungers or beach chairs, Sun umbrellas, Outdoor furniture, Spa facilities, Spa/wellness packages, Back massage, Neck massage, Full body massage, Massage chair, Fitness/spa locker rooms, Swimming pool, Bike tours, Live music/performance, Key access, Security alarm, Smoke alarms, CCTV in common areas, Fire extinguishers, Swimming Pool, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas, All plates, cutlery, glasses and other tableware have been sanitized, Guests have the option to cancel any cleaning services for their accommodation during their stay, Delivered food is securely covered, Thermometers for guests provided by property, Face masks for guests available