"Pros: One of the best hotels I’ve ever booked — everything was on point, especially the hotel staff... so welcoming and professional 🌹🙏 Special thanks to *Mr. Mostafa Othman* from the reception team — he was with us from the moment we arrived and never left us alone. He was extremely helpful and kind. When he found out it was our wedding anniversary, he arranged a beautiful surprise celebration for us at the hotel. 🌹😍 Also, I’d like to thank all the hotel staff, especially those I dealt with personally: – *Mr. Omar*, golf cart supervisor – *Mr. Ahmed El Hady*, restaurant supervisor – *Mr. Mohamed Mahmoud*, restaurant staff One of the most touching things I heard from them was when I asked: “What motivates you to work with such passion every day?” Their answer: “We love what we do — we work with heart.” 🌹🌹🌹 Honestly, I highly recommend this hotel. Even if I visit Marsa Alam and come back, I’ll still book here again without a second thought! 🌹🙏😍 Cons: Nothing" ~Moataz