"Pros: The hotel is very decent, the aqua park is great, and the staff is friendly Cons: What I believe needs improvement is the hotel management. They don’t seem capable of enforcing consistent hospitality standards across the staff. The level of service purely depends on the individual you encounter. If you’re lucky, you’ll be welcomed by Ahmed at the reception, who is excellent. But you might then head to the pool bar near the reception and be treated unpleasantly by the bartender. Despite the hotel being all-inclusive, you sometimes feel as if you’re asking for favors, not receiving a service you’ve already paid for. I shared my full experience and concerns with the management, and it became clear to me that the core issue lies with them—not the staff or the facility itself." ~Ahmed

"Pros: Service, staff, food quality and quietness Cons: Absolutely Nothing" ~Tamer