"Pros: The personal in the reception were the best of all. Helpfull, polite, restrained and competent. The hotel's and the restaurant's products were the absolute top of this resort and the breakfast as well. Also the service levet in the hotel was top class. They were well-designed with the clientele in mind and the rooms were very tudy and clean all the time. The food product offer varied daily, also for breakfast, and the personal service at breakfast was almost commendable. Nothing was missing from the breakfast - we do belive, that everybody found from the buffet what they liked to have. Full points from us Finns who like Scandinavian breakfasts Cons: This is probably a cultural issue, but the male "restaurant manager" clearly had not become a manager, at least not with his customer service skills. He was a bit arrogant, his expression was unclear, and during every meal he would intrude on the table to flatter and ask self-evident questions about the service process. His copy type person was in a shorter form in the bar downstairs - an overly flattering person who didn't seem to enjoy his work. Bossing, yes. It was confusing for us to watch when, in an all-inclusive place, especially German customers packed huge amount snacks on paper napkins, even though food was available in abundance all day long. But as we ealier wrote, this is probably a purely cultural difference of opinion." ~Lari-pekka

"Pros: Good Cons: The apartment had a great view and location, but there were a few issues. There weren’t enough towels or any pillowcases, none of the kettles were working, the oven didn’t have an on/off button, and the microwave wasn’t working either. Just wanted to let you know" ~Morkos