"Pros: Small but clean, neat, recently renovated/built rooms near the centre of Banya and close to the spas. Cons: Pool not working in the winter ( we were going to Therme anyway but thought the hotel’s pool might have been operating for a dip the next morning). Be nice if advert could be clearer about this. Shared kitchen was very odd and could not find a kettle anywhere to make a cup of tea ( with my own teabags). No spare pillows or blanket." ~Sue

"Pros: Everything was perfect. The property exceeded our expectations." ~Mariana