"Pros: Very friendly host. Everything as described. Hot shower and clean. Cons: Location could be better, but not a problem if you have a car." ~Alexandra

"Pros: I LIKED THE CLEANNESS OF THE FLAT AND THE FACILITIES. Cons: I DID NOT LIKE THE CHECK IN PROCEDURE. I GOT TO THE PLACE AROUND 6 PM. THE BATTERY OF MY MOBILE WAS FLAT AND I COULD NOT DO THE CHECK IN ONLINE AND THE PORTER DID NOT LET ME IN. I WAS TIRED AND HAD LUGGAGE. I WAS AFRAID OF STAYING OUTSIDE THE BUILDING CAUSE IT WAS GETTING DARK AND RAINING,BUT NO ONE WOULD HELP ME. LUCKILY, THE NIGHT PORTER ARRIVED AND HE WAS REALLY UNDERSTANDING AND KIND AND LET ME IN TO TRY TO DO THE CHECK IN AT THE RECEPTION. BUT YOUR ONLINE SYSTEM DID NOT WORK AND AGAIN I WAS LEFT AT THE RECEPTION FOR NEARLY TWO HOURS TIRED, EXHAUSTED AND UPSET. I STARTED CRYING A LOT AND THE KIND NIGHT PORTER CONTACTED SOMEONE FROM YOUR COMPANY IN CURITIBA WHO COULD DO THE CHECK IN MANUALLY FOR ME. AFTER NEARLY THREE HOURS I WAS ABLE TO GET TO THE FLAT. I WAS REALLY DISAPPOINTED. YOUR CHECK IN PROCEDURE SHOULD BE REVISED TO AVOID FUTURE INCONVENIENCES TO CUSTOMERS." ~Denise