"Pros: House was absolutely beautiful. Well maintained with only a few minor things needing repair. Layout was good. Amenities were nice. Kitchen was appropriately stocked with tools. Access to a golf cart for the duration of our stay was nice. Cons: We had a RAT in the house that they did not remove. Saw droppings and urine. Rat ran across the floor during dinner. The cook did try to get it but was unsuccessful. Appreciate the attempt but it was horrible to have to live with vermin. They set some traps but that was about it. No accommodations other than that. The 'chef' they provided was more of a cook than a chef. Meals were decent but uninspired relative to the level of the home. The pool was too hot, due to the weather but would have been nice to have the pool be a bit cooler. The provisions pricing wasn't transparent and incredibly expensive. The description of what was purchased and ranges of prices would have been nice. Their home book suggested tipping the staff 10-15% of the entire stay (customary) which is absolutely insane. Huge turn off." ~Jason

"Pros: Staff was helpful and courteous. Cons: The television sets weren't working." ~Kathya