Mercure Hotel Raphael Wien

Accomodation

The Mercure Hotel Raphael Wien is located directly opposite the Raimund Theatre and just 450 metres from the Westbahnhof Train Station and the Mariahilfer Straße shopping street. Cable TV, a seating area, and a bathroom with hairdryer are standard in all rooms. Free WiFi is available and private parking can be arranged at an extra charge. Many shops and restaurants are close by. Vienna’s city centre can be reached by underground in just 10 minutes from Westbahnhof Station or Gumpendorfer Straße Underground Station, which is 350 metres away. Tram lines 6 and 18 are also within 350 metres. MuseumsQuartier is 1.9 km from the hotel, while Schönbrunn Palace is 2.1 km from the property. The nearest airport is Vienna International Airport, 18 km from Mercure Hotel Raphael Wien.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Mercure Hotel Raphael Wien in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. Please note that the private parking spaces are limited and subject to availability on arrival. Please note that only 1 elevator is currently available in the hotel due to necessary maintenance.

When booking more than 7 rooms, different policies and additional supplements may apply.
WiFi is available in all areas and is free of charge.
Public parking is possible on site (reservation is not possible) and costs EUR 20 per day.
Pets are allowed. Charges may be applicable.
Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 6 years old stay for free when using an existing bed. Children from 7 years old to 12 years old stay for € 35 per person per night when using an existing bed. Children from 13 years old to 16 years old stay for € 60 per person per night when using an existing bed. Children from 3 years old to 6 years old stay for free when using an available extra bed. Children from 7 years old to 12 years old stay for € 35 per person per night when using an available extra bed. Children from 13 years old to 17 years old stay for € 60 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Facilities

Parking, Pets allowed, Meeting/banquet facilities, 24-hour front desk, Sauna, Fitness centre, Non-smoking rooms, Business centre, Dry cleaning, Internet services, Lift, Safety deposit box, Tour desk, Heating, Fax/photocopying, Luggage storage, WiFi, Allergy-free room, Free WiFi, Non-smoking throughout, Air conditioning, Concierge service, Daily housekeeping, Parking on site, WiFi available in all areas, Parking garage, Fitness, Key access, Key card access, Smoke alarms, CCTV in common areas, Fire extinguishers, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Physical distancing in dining areas, Food can be delivered to guest accommodation, Staff follow all safety protocols as directed by local authorities, First aid kit available, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas, Invoice provided, Property is cleaned by professional cleaning companies, All plates, cutlery, glasses and other tableware have been sanitized, Guests have the option to cancel any cleaning services for their accommodation during their stay, Delivered food is securely covered, Access to health care professionals