"Pros: Breakfast and dinner were great. Lunch if you are there was a bonus. Lovely roof pool and wellness facilities. Building is a great design and instagram worthy. Nestled in a river valley, it was peaceful and quiet especially at night. Cons: We got the feeling Brits weren't really welcome. The staff are abrupt and only available from 8.00am. We had a late transfer back and there wasn't really any attempt to help us ski and change before leaving, our bags were left next to reception desk all day and when we did leave there was no acknowledgement. The wellness sauna/steamroom areas are naked only in both buildings, and we asked if we could wear swimwear and told 'naked only'. Bathrobes but no slippers, which we assumed was to avoid plastic packaging but no compromise. They had removed soap dispensers in the rooms but left the brackets on the walls. Transfer shuttle to Penkenbahn is small so you needed to be 15mins early to get a seat." ~John