Palm Royale Cairns

Accomodation

Palm Royale Cairns is set amongst 2.5 acres of beautiful tropical gardens and offers rooms with a private balcony and pool or garden views. It features 2 swimming pools and a spa pool. Guests enjoy free WiFi. The Palm Royale is just 10 minutes’ drive from the Cairns city centre, and 15 minutes’ drive from Cairns Airport. Tjapukai Cultural Park is a 15-minute drive away. All rooms are air-conditioned and feature soothing, Mediterranean-inspired décor. Each room has a TV, a refrigerator and tea and coffee making facilities. Cairns Palm Royale offers dry cleaning and car rental facilities. The tour desk can recommend local attractions and help guests with travel arrangements.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. If you require an invoice when booking a prepaid rate, please write this request and your company details in the Ask a question box. In the event of an early departure, the property will charge you the full amount for your stay. Please inform Palm Royale Cairns in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. A damage deposit of AUD 100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property. Please note that a 1.5% surcharge applies for payments made with Visa and Mastercard credit cards. Please note that a 2% surcharge applies for payments made with American Express and Diners Club credit cards.

WiFi is available in the hotel rooms and is free of charge.
Free public parking is possible on site (reservation is not needed).
Pets are not allowed.
Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 12 years old stay for free when using an existing bed. Children from 13 years old to 17 years old stay for AUD 30 per person per night when using an existing bed. People no matter the age stay for AUD 30 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Facilities

Parking, Meeting/banquet facilities, 24-hour front desk, Garden, Non-smoking rooms, Laundry, Dry cleaning, Family rooms, Ironing service, Free parking, Internet services, Lift, Safety deposit box, Tour desk, Fax/photocopying, Luggage storage, WiFi, Outdoor pool, Free WiFi, Air conditioning, Designated smoking area, Outdoor pool (all year), Concierge service, Vending machine (drinks), Vending machine (snacks), Lockers, Minimarket on site, Daily housekeeping, Parking on site, Street parking, Accessible parking, Salt-water pool, Shallow end, Sun loungers or beach chairs, Sun umbrellas, Swimming pool, Key access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers, Swimming Pool, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Physical distancing in dining areas, Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Cashless payment available, Physical distancing rules followed, All plates, cutlery, glasses and other tableware have been sanitized, Guests have the option to cancel any cleaning services for their accommodation during their stay