The hotel is centrally located in the heart of downtown, on the Magnificent Mile, just across the street from Bloomingdale's and 2 blocks north of the upscale shopping of Water Tower Place and 3 blocks west of Lake Shore Drive.
The hotel has 751 guest rooms including 23 suites, each with a marble foyer and large marble bathroom. Rooms feature dual line telephones, in room internet, Heavenly beds, wooden desk/entertainment centers, in-room movies, cable channels, television with remote control. The marble bathrooms feature a make-up/shaving mirror, hairdryer, bathrobes, towels (Bath), bath amenities, Alarm/Clock/Radio, high speed Internet Access (Charge), dual-line telephone, fully stocked refreshment center (fee), coffee/tea maker, 24 hour room service, in-room safe, iron/ironing board, express check-out and wake-up service
The grill serves breakfast, lunch and dinner and is known for American favorites: prime steaks, fresh seafood and homemade desserts. At lobby level there is a coffee shop serving coffee and fresh baked breads for those on the go.
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